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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Antoine Chahine

Antoine Chahine

April 22, 2026

5  out of  5
rating by Antoine Chahine
"Great staff Very efficient Great experience with State Farm app and my agen Jason Tarr"
We responded:
"I’m thrilled to hear about your positive experience with our team and the State Farm app, Antoine! It's awesome to know that we’re hitting the mark. We appreciate your trust in us for your insurance needs!"
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Robin Todd

April 13, 2026

1  out of  5
rating by Robin Todd
"I called into the office because I wanted to know the price I was paying for both my cars because my rate was higher than I remember. The lady on the other end gave me a blantly wrong answer but whatever I wasn't getting anywhere so I ended the call and started looking on the app. After 10 minutes I got an email notification that the lady I was on the phone with had charged the full amount to my debit card.(Over 20 days early from my usual auto pay) I called back and asked what happened and was told she got 'confused'. At first was told it couldn't be undone but after explaining my account would go into the negative, they swore up and down it was going to be refunded. The amount was charged to my card and was never made right. Crazy if I ever accidentally miss a payment I get shafted but this company can accidentally just take my money and there's nothing I can do about it. Edit: I don't use my real name on the Internet"
We responded:
"Good morning Robin! So sorry to hear this and appreciate you raising it. However, I don't see your name at our office as a policyholder. Is it possible you put the review under the wrong State Farm agent office? We've never had anything less than 5 star reviews. Either way, we're happy to help you try to figure it out. Please contact me directly at 330-726-2112. Thank you"
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Mark Brown

April 11, 2026

5  out of  5
rating by Mark Brown
"The Jason Tarr Agency is perhaps the best in America! His staff was knowledgeable and very polite. I dealt with Ms. Timms and she was so helpful. I will probably remain with State Farm forever!"
We responded:
"I'm thrilled to hear that you had such a positive experience with our team, Mark. We strive to provide top-notch service, and it's great to know we're hitting the mark. Knowing you'd consider staying with State Farm forever is the best compliment we could receive. Looking forwards to helping with all your insurance needs for years to come!"
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Kimbely Snow

April 1, 2026

5  out of  5
rating by Kimbely Snow
"Jerilynn Timms was absolutely absolutely amazing and so helpful! 10/10 reccomend!"
We responded:
"YAY!! Thank you so much Kim! We love Jerilynn too"
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Jeffrey Sexton

March 27, 2026

5  out of  5
rating by Jeffrey Sexton
"I think there service is great .."
We responded:
"I really appreciate you taking the time to share your thoughts,Jeffrey! We appreciate your trust in us for your insurance needs!"
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Debbie Hnat

March 19, 2026

5  out of  5
rating by Debbie Hnat
"They are simply the best!! Any time I've called I had prompt results!! Would definitely recommend them for insurances..."
We responded:
"much love Debbie! We appreciate the kind words and are here to help!"
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Harold Paugh

March 14, 2026

5  out of  5
rating by Harold Paugh
"Their rates are exceptionally good"
We responded:
"I'm really glad to hear that you're pleased with our rates, Harold! We always strive to offer the best possible value for our customers, and it's great to know that we're hitting the mark for you. Thanks for trusting us with your insurance needs!"
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Cynthia Wilfong

March 13, 2026

5  out of  5
rating by Cynthia Wilfong
"Was very pleased with Sharon at State Farm she made my transition very easy when switching my auto and home owners insurance"
We responded:
"I’m thrilled to hear that Sharon made your switch to State Farm so seamless, Cynthia! We always strive to make transitions as smooth as possible, and it’s great to know that you had a positive experience. We'll be sure to pass along your kind words to Sharon!"
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Bradley Bimber

March 13, 2026

5  out of  5
rating by Bradley Bimber
"Good experience great help They helped me save a lot of money when I switched to State Farm, Thank you, Jason tarr"
We responded:
"I'm really glad to hear you had a good experience with us, Bradley, and that we could help you save some money by switching to State Farm. We aim to make insurance straightforward and beneficial for our customers, so it’s awesome to know we hit the mark with you."
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Rhonda Mayberry

March 13, 2026

5  out of  5
rating by Rhonda Mayberry
"I have had nothing but wonderful and professional experiences with this company, since switching to them! They take care of everything!"
We responded:
"It's great to hear that you've had such positive experiences with us since making the switch, Rhonda! We strive to make everything as seamless as possible for our customers, and your feedback lets us know we're on the right track. We appreciate your trust in us for your insurance needs!"
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Fred Turner

March 6, 2026

5  out of  5
rating by Fred Turner
"Quick and easy phone call to set up our coverages. Office is friendly and knowledgeable. Would recommend"
We responded:
"I'm really glad to hear that you had such a positive experience with our office, Fred. We always aim to make the process as smooth and straightforward as possible for our customers. It's great to know that our team’s knowledge and friendliness stood out to you. Thanks for trusting us with your insurance needs!"
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Carson Clawson

March 6, 2026

5  out of  5
rating by Carson Clawson
"Justin is very knowledgeable and helpful! Very satisfying experience :)"
We responded:
"Carson, I’m really glad to hear that you had a great experience with Justin! He’s definitely a valuable member of our team and knows his stuff inside and out. We'll be sure to pass along your kind words!"
Profile photo of Lori Hunt

Lori Hunt

February 26, 2026

5  out of  5
rating by Lori Hunt
"This is the best insurance company ever. Their customer service is Impeccable. I just love the staff. Jerrilynn is amazing!!! You’re not gonna get this anywhere else."
We responded:
"WOW thank you Lori! We so appreciate you and this feedback. "
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Thomas Kaplin

February 19, 2026

5  out of  5
rating by Thomas Kaplin
"Did great"
We responded:
"I'm really glad to hear that you had a positive experience with us, Thomas! It's always our goal to provide great service, and knowing we met your expectations means a lot. We appreciate your trust in us for your insurance needs!"
Profile photo of Brian Fonderlin

Brian Fonderlin

February 10, 2026

5  out of  5
rating by Brian Fonderlin
"Great customer service. Thank you Jerilynn."
We responded:
"I’m thrilled, Brian, to hear that you had a great experience with Jerilynn! We take pride in our customer service, and it’s wonderful to know that Jerilynn went above and beyond for you. Thanks for choosing us for your insurance needs!"
Profile photo of Doccoolone Richard Cooley

Doccoolone Richard Cooley

February 9, 2026

5  out of  5
rating by Doccoolone Richard Cooley
"Sharon worked through all the information very diligently to provide the information needed to provide the insurance coverage I needed. Her time and effort in this matter is greatly appreciated."
We responded:
"I'm thrilled to hear about your positive experience with Sharon! She truly is dedicated to making sure our customers get the coverage they need and it's fantastic to know her efforts made a difference for you. We'll always be here to help with any of your insurance needs. Thanks for choosing us!"
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Ralph Binder

February 6, 2026

5  out of  5
rating by Ralph Binder
"Fantastic place to do business with."
We responded:
"I'm really glad to hear that you had a great experience with us, Ralph! It's always our goal to provide the best service possible. We appreciate your trust in us for your insurance needs!"
Profile photo of Ray Barile

Ray Barile

February 6, 2026

5  out of  5
rating by Ray Barile
"Upset I didn’t get to see Jake but I still enjoyed the experience. Great employees, great care, great company."
We responded:
"I'm really glad to hear you enjoyed your experience with us, Ray! We've got a fantastic team here dedicated to taking great care of our customers. Thanks for being part of our State Farm family!"
Profile photo of Clint Spencer

Clint Spencer

February 3, 2026

5  out of  5
rating by Clint Spencer
"Jason and the entire team offer educational insights on the entire insurance spectrum. They helped me realize the gaps in coverage I had and the risks I never thought about. The home and auto insurance was what I came looking for, but I ended up securing life insurance for my whole family as well. Thank you to Jason Tarr and his entire team!"
We responded:
"I’m thrilled to hear that you had a positive experience with our team, Clint! It’s always our goal to provide valuable insights that empower our customers to make informed decisions about their insurance. Thanks for being part of our State Farm family!"
Profile photo of Tyler Kegelmyer

Tyler Kegelmyer

December 31, 2025

5  out of  5
rating by Tyler Kegelmyer
"Justin is the best! So helpful and responsive, highly recommend."
We responded:
"I’m thrilled, Tyler, to hear about your positive experience with Justin! We’re proud to have him on our team, and it’s great to know that he provided you with the helpful and responsive service you deserve. Thanks for being a part of our State Farm family!"
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Mary Davies

December 19, 2025

5  out of  5
rating by Mary Davies
"On point..took care of my request in minutes!! Professional and great customer service...I give 10 ☆'s!!"
We responded:
"I'm thrilled to hear that we could help you out so quickly, Mary! We always aim to provide professional and efficient service, and it's fantastic to know we hit the mark with you. Your 10-star review made our day! We are grateful to have you part of our State Farm family!"
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jtarr48

November 21, 2025

5  out of  5
rating by jtarr48
"The best place for all things insurance and retirement. You'll love the entire team"
We responded:
"thank you!"
Profile photo of Tricia Hulsey

Tricia Hulsey

October 31, 2025

5  out of  5
rating by Tricia Hulsey
"Best agent and team around! Insurance made simple, finally."
We responded:
"It's fantastic to hear that you had such a positive experience with our team, Tricia! We always aim to make insurance straightforward and stress-free, so it’s great to know we hit the mark for you. Thanks for being a part of our State Farm family!"
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John Lapin

October 22, 2025

5  out of  5
rating by John Lapin
"Jerilyn and Jason are great to work with, very customer oriented!"
We responded:
"Thank you John for the kind words. we appreciate the feedback!"
Profile photo of Lisa

Lisa

September 23, 2025

5  out of  5
rating by Lisa
"Very friendly and they understand what their business.....they all go beyond Great tram"
We responded:
"We are a great "tram" :) thank you Lisa!! We appreciate our policyholders so much!!"